{"id":3,"date":"2026-06-15T07:52:42","date_gmt":"2026-06-15T07:52:42","guid":{"rendered":"https:\/\/transportprivat.ro\/?page_id=3"},"modified":"2026-06-16T07:50:58","modified_gmt":"2026-06-16T07:50:58","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/transportprivat.ro\/index.php\/privacy-policy\/","title":{"rendered":"Condi\u021bii Generale Curier NON STOP"},"content":{"rendered":"<p style=\"text-align: justify;\" data-start=\"0\" data-end=\"63\">\ud83d\udccc <strong data-start=\"3\" data-end=\"63\">Condi\u021bii Generale privind furnizarea serviciilor po\u0219tale<\/strong><\/p>\n<p style=\"text-align: justify;\" data-start=\"65\" data-end=\"284\">\ud83c\udfe2 TRANSPORT PRIVAT AUTO GEO S.R.L., cu sediul social \u00een Bucure\u0219ti, strada Urziceni nr. 2, bl. 41, ap. 8, sector 4, CUI 24402579, ofer\u0103 servicii po\u0219tale av\u00e2nd ca obiect trimiteri po\u0219tale interne \u00een urm\u0103toarele condi\u021bii:<\/p>\n<p style=\"text-align: justify;\" data-start=\"286\" data-end=\"707\">\ud83d\udce6 TRANSPORT PRIVAT AUTO GEO S.R.L. accept\u0103 trimiterile po\u0219tale prezentate de c\u0103tre expeditor, ambalate corespunz\u0103tor, cu un \u00eenveli\u0219 exterior opac care s\u0103 nu permit\u0103 vizualizarea con\u021binutului \u0219i care au \u00eenscrise datele de identificare complete ale destinatarului, iar \u00een cazul serviciului Contra ramburs \u0219i ale expeditorului (nume \u0219i prenume\/denumirea \u00een cazul persoanelor juridice, respectiv adresa complet\u0103 de livrare).<\/p>\n<p style=\"text-align: justify;\" data-start=\"709\" data-end=\"835\">\ud83d\udce6 Responsabilitatea ambal\u0103rii trimiterilor po\u0219tale, precum \u0219i a \u00eenscrierii datelor pe trimiterea po\u0219tal\u0103 revin expeditorului.<\/p>\n<p style=\"text-align: justify;\" data-start=\"837\" data-end=\"1076\">\ud83e\uddca Trimiterile po\u0219tale care con\u021bin bunuri fragile vor trebui ambalate corespunz\u0103tor de c\u0103tre expeditor, utiliz\u00e2nd ca umplutur\u0103 tala\u0219, polistiren anti\u0219oc sau alt material care atenueaz\u0103 \u0219ocul mecanic \u0219i s\u0103 aib\u0103 aplicat\u0103 inscrip\u021bia \u201eFragil\u201d.<\/p>\n<p style=\"text-align: justify;\" data-start=\"1078\" data-end=\"1291\">\u26a0\ufe0f TRANSPORT PRIVAT AUTO GEO S.R.L. se oblig\u0103 s\u0103 recunoasc\u0103 \u0219i s\u0103 respecte inscrip\u021biile\/etichetele aplicate de expeditor \u0219i s\u0103 acorde o aten\u021bie special\u0103 \u00een manipularea \u0219i depozitarea trimiterilor po\u0219tale \u00een cauz\u0103.<\/p>\n<p style=\"text-align: justify;\" data-start=\"1293\" data-end=\"1573\">\u26a1 TRANSPORT PRIVAT AUTO GEO S.R.L. nu este responsabil pentru eventualele alter\u0103ri ale trimiterii po\u0219tale prin mijloace sau din cauze electromagnetice (de exemplu, dar f\u0103r\u0103 a se limita la acestea: demagnetizare, scanare cu raze X \u00een cadrul procedurilor de securitate\/vamale etc.).<\/p>\n<p style=\"text-align: justify;\" data-start=\"1575\" data-end=\"1661\">\ud83d\udccf Dimensiunile maxime acceptate ale trimiterii po\u0219tale sunt de 50 cm \u00d7 30 cm \u00d7 50 cm.<\/p>\n<p style=\"text-align: justify;\" data-start=\"1663\" data-end=\"1731\">\u2696\ufe0f Greutatea maxim\u0103 admis\u0103 a unei trimiteri po\u0219tale este de 31,5 kg.<\/p>\n<p style=\"text-align: justify;\" data-start=\"1733\" data-end=\"2120\">\ud83d\udeab TRANSPORT PRIVAT AUTO GEO S.R.L. nu accept\u0103 trimiteri po\u0219tale al c\u0103ror ambalaj prezint\u0103 inscrip\u021bii care contravin ordinii publice sau bunelor moravuri, precum \u0219i trimiteri po\u0219tale const\u00e2nd \u00een bunuri care contravin ordinii publice sau bunelor moravuri, dac\u0103 se depun neambalate sau \u00een ambalaj transparent sau trimiteri po\u0219tale care prezint\u0103 etichete sau inscrip\u021bii vechi ne\u00eendep\u0103rtate.<\/p>\n<p style=\"text-align: justify;\" data-start=\"2122\" data-end=\"2436\">\ud83d\udeab De asemenea, nu pot face obiectul trimiterilor po\u0219tale bunurile al c\u0103ror transport este interzis prin dispozi\u021bii legale, fie chiar \u0219i pe o por\u021biune de parcurs (de exemplu, dar f\u0103r\u0103 a se limita la acestea: substan\u021be explozive, toxice, inflamabile, psihotrope, droguri, arme sau p\u0103r\u021bi ale acestora, muni\u021bii etc.).<\/p>\n<p style=\"text-align: justify;\" data-start=\"2438\" data-end=\"2577\">\u2696\ufe0f Expeditorul are obliga\u021bia de a nu introduce \u00een re\u021beaua po\u0219tal\u0103 trimiteri po\u0219tale al c\u0103ror obiect este interzis prin dispozi\u021biile legale.<\/p>\n<p style=\"text-align: justify;\" data-start=\"2579\" data-end=\"2795\">\ud83d\udd12 TRANSPORT PRIVAT AUTO GEO S.R.L. asigur\u0103 secretul trimiterilor po\u0219tale \u2013 re\u021binerea, deschiderea sau divulgarea con\u021binutului trimiterilor po\u0219tale fiind permis\u0103 numai \u00een condi\u021biile \u0219i cu procedura prev\u0103zute de lege.<\/p>\n<p style=\"text-align: justify;\" data-start=\"2797\" data-end=\"2980\">\ud83d\ude9a Cu excep\u021bia trimiterilor po\u0219tale care fac obiectul serviciului Express, TRANSPORT PRIVAT AUTO GEO S.R.L. asigur\u0103 livrarea trimiterilor po\u0219tale interne \u00een termen de maximum 15 zile.<\/p>\n<p style=\"text-align: justify;\" data-start=\"2982\" data-end=\"3416\">\ud83d\udc8e TRANSPORT PRIVAT AUTO GEO S.R.L. furnizeaz\u0103 caracteristica suplimentar\u0103 <strong data-start=\"3057\" data-end=\"3078\">Valoare declarat\u0103<\/strong> pentru serviciile po\u0219tale pentru care este autorizat, care const\u0103 \u00een asigurarea unei trimiteri po\u0219tale \u00eempotriva pierderii, furtului, distrugerii totale sau par\u021biale ori deterior\u0103rii, pentru o sum\u0103 care nu poate dep\u0103\u0219i valoarea declarat\u0103 de c\u0103tre expeditor \u0219i \u00een eliberarea, la cerere, a unei dovezi privind depunerea trimiterii po\u0219tale.<\/p>\n<p style=\"text-align: justify;\" data-start=\"3418\" data-end=\"3627\">\ud83d\udcc4 Termenul \u00een care poate fi solicitat\u0103 de expeditor dovada privind depunerea trimiterii po\u0219tale care face obiectul unui serviciu de trimitere cu valoare declarat\u0103 este de 9 luni de la data depunerii acesteia.<\/p>\n<p style=\"text-align: justify;\" data-start=\"3629\" data-end=\"3924\">\ud83d\udce7 TRANSPORT PRIVAT AUTO GEO S.R.L. are obliga\u021bia de a comunica dovada respectiv\u0103 \u00een termen de maximum 15 zile lucr\u0103toare de la data solicit\u0103rii, printr-o metod\u0103 agreat\u0103 cu expeditorul sau integratorul (de exemplu: fax, e-mail etc.), f\u0103r\u0103 a implica costuri suplimentare \u00een sarcina expeditorului.<\/p>\n<p style=\"text-align: justify;\" data-start=\"3926\" data-end=\"3994\">\ud83d\udcb0 Valoarea maxim\u0103 acceptat\u0103 a valorii declarate este de 10.000 RON.<\/p>\n<p style=\"text-align: justify;\" data-start=\"3996\" data-end=\"4273\">\ud83d\udcb5 TRANSPORT PRIVAT AUTO GEO S.R.L. furnizeaz\u0103 serviciul Contra ramburs, serviciu po\u0219tal a c\u0103rui particularitate const\u0103 \u00een achitarea de c\u0103tre destinatar expeditorului, prin intermediul re\u021belei po\u0219tale, a contravalorii bunului care face obiectul trimiterii po\u0219tale \u00eenregistrate.<\/p>\n<p style=\"text-align: justify;\" data-start=\"4275\" data-end=\"4431\">\ud83d\udcdd Preluarea acestor trimiteri po\u0219tale se face numai \u00een condi\u021biile \u00een care expeditorul a indicat \u00een mod corect \u0219i complet toate datele sale de identificare.<\/p>\n<p style=\"text-align: justify;\" data-start=\"4433\" data-end=\"4541\">\ud83d\udcb2 Moneda admis\u0103 \u00een care se face colectarea, respectiv achitarea sumelor de bani de la destinatari este RON.<\/p>\n<p style=\"text-align: justify;\" data-start=\"4543\" data-end=\"4604\">\ud83d\udcb0 Suma maxim\u0103 acceptat\u0103 de c\u0103tre furnizor este de 5.000 RON.<\/p>\n<p style=\"text-align: justify;\" data-start=\"4606\" data-end=\"4724\">\ud83c\udfe6 Modalitatea de colectare \u0219i, respectiv, de achitare a rambursului este \u00een numerar sau prin virament \u00een cont bancar.<\/p>\n<p style=\"text-align: justify;\" data-start=\"4726\" data-end=\"4880\">\u23f1\ufe0f Termenul de returnare a contravalorii trimiterilor po\u0219tale c\u0103tre expeditor (sumele colectate de la destinatar) este de 2 zile lucr\u0103toare de la livrare.<\/p>\n<p style=\"text-align: justify;\" data-start=\"4882\" data-end=\"5131\">\u270d\ufe0f TRANSPORT PRIVAT AUTO GEO S.R.L. furnizeaz\u0103 serviciul Confirmare de primire, serviciu po\u0219tal a c\u0103rui particularitate const\u0103 \u00een predarea c\u0103tre expeditor a dovezii privind predarea trimiterii po\u0219tale \u00eenregistrate, confirmat\u0103 \u00een scris de destinatar.<\/p>\n<p style=\"text-align: justify;\" data-start=\"5133\" data-end=\"5302\">\ud83d\udcc4 Termenul de returnare c\u0103tre expeditor a dovezii privind predarea trimiterii po\u0219tale, confirmat\u0103 \u00een scris de c\u0103tre destinatar, este de 2 zile lucr\u0103toare de la livrare.<\/p>\n<p style=\"text-align: justify;\" data-start=\"5304\" data-end=\"5503\">\ud83d\udcd1 \u00cen cazul pierderii dovezii de confirmare a primirii trimiterii po\u0219tale de c\u0103tre destinatar, TRANSPORT PRIVAT AUTO GEO S.R.L. \u00eentocme\u0219te \u0219i pune la dispozi\u021bia expeditorului un duplicat al acesteia.<\/p>\n<p style=\"text-align: justify;\" data-start=\"5505\" data-end=\"5529\">\ud83d\ude80 <strong data-start=\"5508\" data-end=\"5529\">SERVICIUL EXPRESS<\/strong><\/p>\n<p style=\"text-align: justify;\" data-start=\"5531\" data-end=\"5645\">\ud83d\udcc4 TRANSPORT PRIVAT AUTO GEO S.R.L. furnizeaz\u0103 serviciul Express, serviciu po\u0219tal care presupune \u00een mod cumulativ:<\/p>\n<p style=\"text-align: justify;\" data-start=\"5647\" data-end=\"5873\">\ud83d\udccc Eliberarea de c\u0103tre TRANSPORT PRIVAT AUTO GEO S.R.L. expeditorului a unui document care permite identificarea intern\u0103 a trimiterii \u00een re\u021beaua po\u0219tal\u0103 \u0219i care atest\u0103 data, ora \u0219i minutul depunerii, precum \u0219i plata tarifului.<\/p>\n<p style=\"text-align: justify;\" data-start=\"5875\" data-end=\"6016\">\ud83d\udccc Predarea trimiterii po\u0219tale la adresa destinatarului, personal c\u0103tre acesta sau c\u0103tre persoana autorizat\u0103 s\u0103 primeasc\u0103 trimiterea po\u0219tal\u0103.<\/p>\n<p style=\"text-align: justify;\" data-start=\"6018\" data-end=\"6058\">\ud83d\udccc Predarea rapid\u0103 a trimiterii po\u0219tale.<\/p>\n<p style=\"text-align: justify;\" data-start=\"6060\" data-end=\"6194\">\ud83d\udccc R\u0103spunderea furnizorului pentru nerespectarea timpilor de livrare aferen\u021bi trimiterilor po\u0219tale care fac obiectul acestui serviciu.<\/p>\n<p style=\"text-align: justify;\" data-start=\"39\" data-end=\"143\">\u23f1\ufe0f Timpii de livrare garanta\u021bi pentru trimiterile po\u0219tale care fac obiectul serviciului Express sunt de:<\/p>\n<p style=\"text-align: justify;\" data-start=\"145\" data-end=\"178\">\ud83c\udfd9\ufe0f 12 ore \u00een aceea\u0219i localitate.<\/p>\n<p style=\"text-align: justify;\" data-start=\"180\" data-end=\"258\">\ud83c\udfdb\ufe0f 24 de ore \u00een cazul furniz\u0103rii \u00eentre re\u0219edin\u021bele de jude\u021b \u0219i intrajude\u021bean.<\/p>\n<p style=\"text-align: justify;\" data-start=\"260\" data-end=\"334\">\ud83c\udf0d 36 de ore \u00eentre oricare alte dou\u0103 localit\u0103\u021bi de pe teritoriul na\u021bional.<\/p>\n<p style=\"text-align: justify;\" data-start=\"336\" data-end=\"567\">\ud83d\udcb8 \u00cen cazul dep\u0103\u0219irii timpilor de livrare garanta\u021bi pentru serviciul Express, TRANSPORT PRIVAT AUTO GEO S.R.L. r\u0103spunde fa\u021b\u0103 de utilizator prin restituirea unui procent de 5% din tariful \u00eencasat pentru fiecare 12 ore de \u00eent\u00e2rziere.<\/p>\n<p style=\"text-align: justify;\" data-start=\"569\" data-end=\"737\">\ud83d\udcec Predarea trimiterilor po\u0219tale se realizeaz\u0103 la adresa indicat\u0103 de expeditor, personal c\u0103tre destinatar sau c\u0103tre persoana autorizat\u0103 s\u0103 primeasc\u0103 trimiterea po\u0219tal\u0103.<\/p>\n<p style=\"text-align: justify;\" data-start=\"739\" data-end=\"1240\">\ud83d\udcee Cu excep\u021bia trimiterilor po\u0219tale care fac obiectul serviciilor Express \u0219i Livrare special\u0103, \u00een cazul imposibilit\u0103\u021bii de predare a trimiterilor po\u0219tale c\u0103tre destinatar (sau persoana autorizat\u0103), TRANSPORT PRIVAT AUTO GEO S.R.L. va \u00een\u0219tiin\u021ba destinatarul printr-un aviz care s\u0103 anun\u021be \u00eencercarea de livrare a trimiterii po\u0219tale \u0219i va p\u0103stra, la punctul de contact, \u00een vederea pred\u0103rii, trimiterea po\u0219tal\u0103 care nu a putut fi predat\u0103 acestuia, pentru o perioad\u0103 de 5 zile de la data aviz\u0103rii acestuia.<\/p>\n<p style=\"text-align: justify;\" data-start=\"1242\" data-end=\"1687\">\u21a9\ufe0f TRANSPORT PRIVAT AUTO GEO S.R.L. va returna, cu avizare dac\u0103 este cazul, la adresa expeditorului, pe cheltuiala expeditorului (conform tarifelor indicate \u00een oferta comercial\u0103), trimiterea po\u0219tal\u0103 \u00eenregistrat\u0103 care nu a putut fi predat\u0103 destinatarului din una dintre cauzele prev\u0103zute de lege, \u00een termen de 15 zile lucr\u0103toare, termen care se calculeaz\u0103, dup\u0103 caz, de la data expir\u0103rii perioadei de p\u0103strare avizate sau a \u00eencerc\u0103rii de livrare.<\/p>\n<p style=\"text-align: justify;\" data-start=\"1689\" data-end=\"2032\">\ud83d\udcb8 \u00cen caz de nerespectare a timpilor astfel stabili\u021bi \u00een cuprinsul acestui document, pentru toate serviciile po\u0219tale (except\u00e2nd \u00eens\u0103 timpii de livrare aferen\u021bi serviciului Express), TRANSPORT PRIVAT AUTO GEO S.R.L. va r\u0103spunde fa\u021b\u0103 de utilizator prin restituirea unui procent de 5%\/zi \u00eent\u00e2rziere din tariful \u00eencasat pentru serviciul respectiv.<\/p>\n<p style=\"text-align: justify;\" data-start=\"2034\" data-end=\"2320\">\ud83d\udce6 \u00cen cazul trimiterilor po\u0219tale care nu au putut fi predate destinatarului \u0219i nici returnate expeditorului, TRANSPORT PRIVAT AUTO GEO S.R.L. va p\u0103stra la dispozi\u021bie aceste trimiteri po\u0219tale (conform tarifelor indicate \u00een oferta comercial\u0103) timp de 9 luni de la data depunerii acestora.<\/p>\n<p style=\"text-align: justify;\" data-start=\"2322\" data-end=\"2474\">\ud83c\udfe2 Dup\u0103 expirarea acestui termen, trimiterile po\u0219tale nerevendicate trec din proprietatea expeditorului \u00een proprietatea TRANSPORT PRIVAT AUTO GEO S.R.L.<\/p>\n<p style=\"text-align: justify;\" data-start=\"2476\" data-end=\"2973\">\u26d4 TRANSPORT PRIVAT AUTO GEO S.R.L. are dreptul de a refuza predarea c\u0103tre destinatar a trimiterii po\u0219tale atunci c\u00e2nd, dup\u0103 preluarea trimiterii po\u0219tale, rezult\u0103 \u00een mod ne\u00eendoielnic c\u0103 aceasta con\u021bine bunuri interzise la transport ori care nu respect\u0103 condi\u021biile speciale de transport stabilite conform legisla\u021biei \u00een domeniu, sau c\u00e2nd, dup\u0103 preluarea trimiterii po\u0219tale, aceasta a produs sau poate produce iminent pagube persoanelor, mediului, instala\u021biilor utilizate sau altor trimiteri po\u0219tale.<\/p>\n<p style=\"text-align: justify;\" data-start=\"2975\" data-end=\"3116\">\u2696\ufe0f <strong data-start=\"2978\" data-end=\"3116\">TRANSPORT PRIVAT AUTO GEO S.R.L. r\u0103spunde, \u00een caz de pierdere, furt sau distrugere total\u0103, pentru trimiterile po\u0219tale interne, astfel:<\/strong><\/p>\n<p style=\"text-align: justify;\" data-start=\"3118\" data-end=\"3361\">\ud83d\udc8e Cu \u00eentreaga valoare declarat\u0103, pentru o trimitere po\u0219tal\u0103 care face obiectul unui serviciu de trimitere cu caracteristica suplimentar\u0103 valoare declarat\u0103, inclusiv dac\u0103 respectiva trimitere po\u0219tal\u0103 face sau nu obiectul unui serviciu ramburs.<\/p>\n<p style=\"text-align: justify;\" data-start=\"3363\" data-end=\"3510\">\ud83d\udcb5 Cu valoarea rambursului, pentru o trimitere po\u0219tal\u0103 care face obiectul unui serviciu ramburs f\u0103r\u0103 caracteristica suplimentar\u0103 valoare declarat\u0103.<\/p>\n<p style=\"text-align: justify;\" data-start=\"3512\" data-end=\"3717\">\ud83d\udce6 Cu suma reprezent\u00e2nd de 10 ori tariful serviciului, pentru trimiterile po\u0219tale care nu fac obiectul unui serviciu de trimitere cu caracteristica suplimentar\u0103 valoare declarat\u0103 sau unui serviciu ramburs.<\/p>\n<p style=\"text-align: justify;\" data-start=\"3719\" data-end=\"3885\">\ud83d\udcb8 \u00cen cazul pierderii, furtului sau distrugerii totale, \u00een afara desp\u0103gubirilor men\u021bionate mai sus, se restituie \u0219i tarifele \u00eencasate la depunerea trimiterii po\u0219tale.<\/p>\n<p style=\"text-align: justify;\" data-start=\"3887\" data-end=\"4045\">\ud83d\udd27 \u00cen caz de pierdere ori distrugere par\u021bial\u0103 sau deteriorare, TRANSPORT PRIVAT AUTO GEO S.R.L. r\u0103spunde pentru trimiterile po\u0219tale interne, dup\u0103 cum urmeaz\u0103:<\/p>\n<p style=\"text-align: justify;\" data-start=\"4047\" data-end=\"4287\">\ud83d\udcc4 Cu valoarea declarat\u0103 pentru partea lips\u0103, distrus\u0103 sau deteriorat\u0103, \u00eenscris\u0103 \u00een nota de inventar, pentru trimiterile po\u0219tale depuse deschise, care fac obiectul unui serviciu de trimitere cu caracteristica suplimentar\u0103 valoare declarat\u0103.<\/p>\n<p style=\"text-align: justify;\" data-start=\"4289\" data-end=\"4499\">\ud83d\udce6 Cu cota-parte corespunz\u0103toare greut\u0103\u021bii lips\u0103 din valoarea declarat\u0103, pentru trimiterile po\u0219tale depuse \u00eenchise, care fac obiectul unui serviciu de trimitere cu caracteristica suplimentar\u0103 valoare declarat\u0103.<\/p>\n<p style=\"text-align: justify;\" data-start=\"4501\" data-end=\"4740\">\ud83d\udcb0 Cu suma reprezent\u00e2nd de 5 ori tariful serviciului, \u00een caz de pierdere par\u021bial\u0103, distrugere par\u021bial\u0103 sau deteriorare a trimiterilor po\u0219tale care nu fac obiectul unui serviciu de trimitere cu caracteristica suplimentar\u0103 valoare declarat\u0103.<\/p>\n<p style=\"text-align: justify;\" data-start=\"4742\" data-end=\"4990\">\ud83d\udcc8 La sumele prev\u0103zute mai sus se adaug\u0103 dob\u00e2nda legal\u0103 penalizatoare care curge din momentul introducerii reclama\u021biei prealabile sau, dup\u0103 caz, al introducerii cererii de chemare \u00een judecat\u0103, indiferent care dintre aceste momente intervine primul.<\/p>\n<p style=\"text-align: justify;\" data-start=\"4992\" data-end=\"5357\">\ud83d\udcb5 \u00cen cazul unei trimiteri care face obiectul unui serviciu ramburs, TRANSPORT PRIVAT AUTO GEO S.R.L. r\u0103spunde cu \u00eentreaga valoare a rambursului pentru situa\u021bia \u00een care nu a restituit expeditorului \u00eentreaga valoare a acestuia sau cu diferen\u021ba corespunz\u0103toare p\u00e2n\u0103 la valoarea integral\u0103 a acestuia, \u00een cazul \u00een care rambursul a fost \u00eencasat par\u021bial de la destinatar.<\/p>\n<p style=\"text-align: justify;\" data-start=\"5359\" data-end=\"5445\">\ud83d\udce6 Pierderea complet\u0103 a con\u021binutului este echivalent\u0103 cu pierderea trimiterii po\u0219tale.<\/p>\n<p style=\"text-align: justify;\" data-start=\"5447\" data-end=\"5576\">\u2696\ufe0f \u00cen situa\u021bia \u00een care expeditorul a declarat o valoare mai mic\u0103 dec\u00e2t cea real\u0103, desp\u0103gubirea este la nivelul valorii declarate.<\/p>\n<p style=\"text-align: justify;\" data-start=\"5578\" data-end=\"5847\">\ud83d\udcb8 \u00cen situa\u021bia neefectu\u0103rii presta\u021biilor care constituie caracteristici suplimentare ale serviciilor po\u0219tale, nominalizate de expeditor prin indica\u021bii speciale, se restituie numai tarifele \u00eencasate suplimentar fa\u021b\u0103 de tariful aplicabil pentru serviciul po\u0219tal standard.<\/p>\n<p style=\"text-align: justify;\" data-start=\"0\" data-end=\"32\">\ud83d\udee1\ufe0f <strong data-start=\"4\" data-end=\"32\">EXONERAREA DE R\u0102SPUNDERE<\/strong><\/p>\n<p style=\"text-align: justify;\" data-start=\"34\" data-end=\"122\">\u2696\ufe0f TRANSPORT PRIVAT AUTO GEO S.R.L. este exonerat de r\u0103spundere \u00een urm\u0103toarele situa\u021bii:<\/p>\n<p style=\"text-align: justify;\" data-start=\"124\" data-end=\"197\">\u27a1\ufe0f Paguba s-a produs ca urmare a faptei expeditorului sau destinatarului.<\/p>\n<p style=\"text-align: justify;\" data-start=\"199\" data-end=\"341\">\u27a1\ufe0f Utilizatorul nu asigur\u0103 securitatea trimiterilor po\u0219tale ori, dup\u0103 caz, nu are asigurat un serviciu destinat primirii trimiterilor po\u0219tale.<\/p>\n<p style=\"text-align: justify;\" data-start=\"343\" data-end=\"560\">\u27a1\ufe0f Trimiterea a fost primit\u0103 f\u0103r\u0103 obiec\u021bii de c\u0103tre destinatar\/expeditor, cu excep\u021bia reclama\u021biilor referitoare la pierderea, furtul, deteriorarea sau distrugerea total\u0103 ori par\u021bial\u0103 a con\u021binutului trimiterii po\u0219tale.<\/p>\n<p style=\"text-align: justify;\" data-start=\"562\" data-end=\"750\">\u27a1\ufe0f Paguba s-a produs ca urmare a unui caz de for\u021b\u0103 major\u0103 sau a cazului fortuit; \u00een acest caz expeditorul are dreptul la restituirea tarifelor achitate, cu excep\u021bia tarifului de asigurare.<\/p>\n<p style=\"text-align: justify;\" data-start=\"752\" data-end=\"826\">\ud83d\udccb <strong data-start=\"755\" data-end=\"826\">Mecanismul de solu\u021bionare a reclama\u021biilor primite de la utilizatori<\/strong><\/p>\n<p style=\"text-align: justify;\" data-start=\"828\" data-end=\"1144\">\ud83d\udccc TRANSPORT PRIVAT AUTO GEO S.R.L. a stabilit un mecanism de solu\u021bionare a reclama\u021biilor, \u00een special, \u00een ceea ce prive\u0219te pierderea, furtul, distrugerea par\u021bial\u0103 ori total\u0103 sau deteriorarea trimiterilor po\u0219tale, precum \u0219i nerespectarea condi\u021biilor de calitate a serviciilor (termenii de livrare, de returnare etc.).<\/p>\n<p style=\"text-align: justify;\" data-start=\"1146\" data-end=\"1296\">\ud83d\udcdd Expeditorul sau destinatarul nemul\u021bumit de serviciul oferit poate formula o reclama\u021bie \u00een termen de 6 luni de la data depunerii trimiterii po\u0219tale.<\/p>\n<p style=\"text-align: justify;\" data-start=\"1298\" data-end=\"1459\">\ud83d\udce8 Reclama\u021bia utilizatorului care se consider\u0103 prejudiciat\/nemul\u021bumit va trebui f\u0103cut\u0103 \u00een scris \u0219i transmis\u0103 furnizorului prin una dintre urm\u0103toarele modalit\u0103\u021bi:<\/p>\n<p style=\"text-align: justify;\" data-start=\"1461\" data-end=\"1540\">\ud83c\udfe2 Prin depunere personal\u0103 la sediul social al TRANSPORT PRIVAT AUTO GEO S.R.L.<\/p>\n<p style=\"text-align: justify;\" data-start=\"1542\" data-end=\"1597\">\ud83d\udce7 Prin e-mail la adresa: <strong data-start=\"1568\" data-end=\"1597\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1570\" data-end=\"1595\">transportprivat@gmail.com<\/a><\/strong><\/p>\n<p style=\"text-align: justify;\" data-start=\"1599\" data-end=\"1880\">\ud83d\udccb TRANSPORT PRIVAT AUTO GEO S.R.L. va \u00eenregistra reclama\u021bia primit\u0103 \u00een Registrul de reclama\u021bii \u0219i va confirma petentului primirea acesteia prin aceea\u0219i modalitate folosit\u0103 la transmitere de c\u0103tre utilizator sau prin modalitatea solicitat\u0103 de c\u0103tre acesta \u00een cuprinsul reclama\u021biei.<\/p>\n<p style=\"text-align: justify;\" data-start=\"1882\" data-end=\"1978\">\ud83d\udd22 Prin \u00eenm\u00e2narea num\u0103rului de \u00eenregistrare, \u00een cazul \u00een care reclama\u021bia a fost depus\u0103 personal.<\/p>\n<p style=\"text-align: justify;\" data-start=\"1980\" data-end=\"2113\">\ud83d\udce7 Prin comunicarea num\u0103rului de \u00eenregistrare prin fax\/e-mail c\u0103tre num\u0103rul de fax\/adresa de e-mail de la care s-a primit reclama\u021bia.<\/p>\n<p style=\"text-align: justify;\" data-start=\"2115\" data-end=\"2300\">\ud83d\udcd1 \u00cen vederea solu\u021bion\u0103rii reclama\u021biei, utilizatorul reclamant va trebui s\u0103 descrie \u00een cuprinsul reclama\u021biei pe care o \u00eenainteaz\u0103 evenimentul (fapte, acte \u0219i cauze) aferent reclama\u021biei.<\/p>\n<p style=\"text-align: justify;\" data-start=\"2302\" data-end=\"2334\">\ud83d\udcb0 S\u0103 \u00ee\u0219i formuleze preten\u021biile.<\/p>\n<p style=\"text-align: justify;\" data-start=\"2336\" data-end=\"2452\">\ud83c\udfe6 S\u0103 indice modalitatea de plat\u0103 aleas\u0103 \u00een cazul desp\u0103gubirii \u0219i informa\u021biile necesare transmiterii desp\u0103gubirilor.<\/p>\n<p style=\"text-align: justify;\" data-start=\"2454\" data-end=\"2497\">\ud83d\udcde S\u0103 furnizeze datele de contact necesare.<\/p>\n<p style=\"text-align: justify;\" data-start=\"2499\" data-end=\"2642\">\ud83d\udcce S\u0103 depun\u0103\/anexeze la reclama\u021bie dovezi relevante pentru efectuarea unor analize corecte \u0219i complete, corespunz\u0103toare evenimentului reclamat.<\/p>\n<p style=\"text-align: justify;\" data-start=\"2644\" data-end=\"2667\">\ud83d\udcc4 Cum ar fi, dup\u0103 caz:<\/p>\n<p style=\"text-align: justify;\" data-start=\"2669\" data-end=\"2706\">\u27a1\ufe0f Copie a documentului de transport.<\/p>\n<p style=\"text-align: justify;\" data-start=\"2708\" data-end=\"2757\">\u27a1\ufe0f Document care atest\u0103 plata serviciului po\u0219tal.<\/p>\n<p style=\"text-align: justify;\" data-start=\"2759\" data-end=\"2771\">\u27a1\ufe0f Chitan\u021b\u0103.<\/p>\n<p style=\"text-align: justify;\" data-start=\"2773\" data-end=\"2825\">\u27a1\ufe0f Factur\u0103 emis\u0103 de TRANSPORT PRIVAT AUTO GEO S.R.L.<\/p>\n<p style=\"text-align: justify;\" data-start=\"2827\" data-end=\"2841\">\u27a1\ufe0f Fotografii.<\/p>\n<p style=\"text-align: justify;\" data-start=\"2843\" data-end=\"2875\">\u27a1\ufe0f Ambalajul trimiterii po\u0219tale.<\/p>\n<p style=\"text-align: justify;\" data-start=\"2877\" data-end=\"2943\">\u27a1\ufe0f Bunul distrus\/deteriorat care face obiectul trimiterii po\u0219tale.<\/p>\n<p style=\"text-align: justify;\" data-start=\"2945\" data-end=\"2988\">\u27a1\ufe0f Copie a procesului-verbal de constatare.<\/p>\n<p style=\"text-align: justify;\" data-start=\"2990\" data-end=\"3069\">\u27a1\ufe0f Orice alte date \u0219i informa\u021bii ce ar putea fi utile solu\u021bion\u0103rii reclama\u021biei.<\/p>\n<p style=\"text-align: justify;\" data-start=\"3071\" data-end=\"3297\">\ud83d\udd0d Reprezentan\u021bii TRANSPORT PRIVAT AUTO GEO S.R.L. vor analiza reclama\u021bia primit\u0103 lu\u00e2nd \u00een calcul at\u00e2t probele depuse de petent, c\u00e2t \u0219i informa\u021biile\/probele relevante furnizate de proprii angaja\u021bi ori ter\u021be persoane implicate.<\/p>\n<p style=\"text-align: justify;\" data-start=\"3299\" data-end=\"3370\">\ud83e\uddd1\u200d\u2696\ufe0f Atunci c\u00e2nd este cazul, poate fi solicitat\u0103 chiar \u0219i o expertiz\u0103.<\/p>\n<p style=\"text-align: justify;\" data-start=\"3372\" data-end=\"3579\">\u23f3 Reclama\u021bia va fi solu\u021bionat\u0103 (implic\u00e2nd analiz\u0103 reclama\u021bie, comunicare r\u0103spuns scris \u0219i acordare desp\u0103gubiri) de c\u0103tre TRANSPORT PRIVAT AUTO GEO S.R.L. \u00een termen de 3 luni de la data introducerii acesteia.<\/p>\n<p style=\"text-align: justify;\" data-start=\"3581\" data-end=\"3811\">\ud83d\udcb8 \u00cen cazul reclama\u021biilor solu\u021bionate favorabil, TRANSPORT PRIVAT AUTO GEO S.R.L. va desp\u0103gubi utilizatorul \u00een termen de 10 zile de la data finaliz\u0103rii analizei reclama\u021biei, f\u0103r\u0103 a dep\u0103\u0219i \u00eens\u0103 termenul de 3 luni men\u021bionat mai sus.<\/p>\n<p style=\"text-align: justify;\" data-start=\"3813\" data-end=\"3914\">\ud83c\udfe6 Plata sumelor datorate utilizatorului se acord\u0103, \u00een func\u021bie de solicitarea persoanei prejudiciate:<\/p>\n<p style=\"text-align: justify;\" data-start=\"3916\" data-end=\"3940\">\ud83d\udcb3 Prin virament bancar.<\/p>\n<p style=\"text-align: justify;\" data-start=\"3942\" data-end=\"4040\">\ud83d\udcb5 \u00cen numerar, de la casieria aflat\u0103 la adresa sediului social al TRANSPORT PRIVAT AUTO GEO S.R.L.<\/p>\n<p style=\"text-align: justify;\" data-start=\"4042\" data-end=\"4551\">\u2696\ufe0f \u00cen cazul \u00een care reclama\u021bia adresat\u0103 furnizorului de servicii po\u0219tale TRANSPORT PRIVAT AUTO GEO S.R.L. nu a fost solu\u021bionat\u0103 \u00een mod satisf\u0103c\u0103tor sau nu s-a r\u0103spuns la aceasta \u00een termenul prev\u0103zut \u00een prezentele condi\u021bii generale privind furnizarea serviciilor po\u0219tale, utilizatorul \u00een cauz\u0103 poate \u00eenainta, \u00een termen de un an de la data depunerii trimiterii po\u0219tale, o pl\u00e2ngere autorit\u0103\u021bii de reglementare \u00eenso\u021bit\u0103 de dovada \u00eendeplinirii procedurii reclama\u021biei prealabile sau o cerere de chemare \u00een judecat\u0103.<\/p>\n<p style=\"text-align: justify;\" data-start=\"4553\" data-end=\"4707\">\ud83c\udfdb\ufe0f Cererea de chemare \u00een judecat\u0103 poate fi introdus\u0103 indiferent dac\u0103 o pl\u00e2ngere av\u00e2nd acela\u0219i obiect a fost \u00eenaintat\u0103 sau nu autorit\u0103\u021bii de reglementare.<\/p>\n<p style=\"text-align: justify;\" data-start=\"0\" data-end=\"24\">\ud83d\udcdc <strong data-start=\"3\" data-end=\"24\">DISPOZI\u021aII FINALE<\/strong><\/p>\n<p style=\"text-align: justify;\" data-start=\"26\" data-end=\"372\">\ud83d\udcc4 Prezentul document face parte integrant\u0103 din oferta comercial\u0103 a TRANSPORT PRIVAT AUTO GEO S.R.L., reprezent\u00e2nd clauzele generale ale contractului individual ce se va considera \u00eencheiat \u00eentre expeditor \u0219i TRANSPORT PRIVAT AUTO GEO S.R.L., la momentul accept\u0103rii trimiterii po\u0219tale \u00een re\u021beaua po\u0219tal\u0103 operat\u0103 de TRANSPORT PRIVAT AUTO GEO S.R.L.<\/p>\n<p style=\"text-align: justify;\" data-start=\"374\" data-end=\"532\">\ud83e\udd1d Contractul individual se \u00eencheie prin acceptarea de c\u0103tre expeditor a ofertei TRANSPORT PRIVAT AUTO GEO S.R.L., f\u0103r\u0103 a fi necesar\u0103 \u00eentocmirea unui \u00eenscris.<\/p>\n<p style=\"text-align: justify;\" data-start=\"534\" data-end=\"586\">\ud83d\udd10 <strong data-start=\"537\" data-end=\"586\">Protec\u021bia datelor cu caracter personal (GDPR)<\/strong><\/p>\n<p style=\"text-align: justify;\" data-start=\"588\" data-end=\"677\">\ud83d\udcda Prezentele Condi\u021bii Generale privind furnizarea serviciilor po\u0219tale se completeaz\u0103 cu:<\/p>\n<p style=\"text-align: justify;\" data-start=\"679\" data-end=\"938\">\ud83d\udee1\ufe0f<a href=\"https:\/\/eur-lex.europa.eu\/legal-content\/RO\/TXT\/?uri=CELEX:32016R0679\"> Regulamentul (UE) 2016\/679 privind protec\u021bia persoanelor fizice \u00een ceea ce prive\u0219te prelucrarea datelor cu caracter personal \u0219i privind libera circula\u021bie a acestor date \u0219i de abrogare a Directivei 95\/46\/CE (Regulamentul general privind protec\u021bia datelor).<\/a><\/p>\n<p style=\"text-align: justify;\" data-start=\"940\" data-end=\"981\">\ud83d\udd17 <a href=\"https:\/\/eur-lex.europa.eu\/legal-content\/RO\/TXT\/?uri=CELEX:32016R0679\">Acesta poate fi citit d\u00e2nd click aici.<\/a><\/p>\n<p style=\"text-align: justify;\" data-start=\"983\" data-end=\"1022\">\ud83c\udfe2 <strong data-start=\"986\" data-end=\"1022\">TRANSPORT PRIVAT AUTO GEO S.R.L.<\/strong><\/p>\n<p style=\"text-align: justify;\" data-start=\"1024\" data-end=\"1051\">\u270d\ufe0f Prin reprezentant legal,<\/p>\n<p style=\"text-align: justify;\" data-start=\"1053\" data-end=\"1075\">\ud83d\udc64 <strong data-start=\"1056\" data-end=\"1075\">George Dr\u0103ghici<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\ud83d\udccc Condi\u021bii Generale privind furnizarea serviciilor po\u0219tale \ud83c\udfe2 TRANSPORT PRIVAT AUTO GEO S.R.L., cu sediul social \u00een Bucure\u0219ti, strada Urziceni nr. 2, bl. 41, ap. 8, sector 4, CUI 24402579, ofer\u0103 servicii po\u0219tale av\u00e2nd ca obiect trimiteri po\u0219tale interne \u00een urm\u0103toarele condi\u021bii: \ud83d\udce6 TRANSPORT PRIVAT AUTO GEO S.R.L. accept\u0103 trimiterile&hellip; <\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/transportprivat.ro\/index.php\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/transportprivat.ro\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/transportprivat.ro\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/transportprivat.ro\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/transportprivat.ro\/index.php\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":10,"href":"https:\/\/transportprivat.ro\/index.php\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":40,"href":"https:\/\/transportprivat.ro\/index.php\/wp-json\/wp\/v2\/pages\/3\/revisions\/40"}],"wp:attachment":[{"href":"https:\/\/transportprivat.ro\/index.php\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}